CLUB CHANT, an exclusive community for our valued customers, has finally launched its activities! Recently, its inaugural online meeting was held.
It was an enthusiastic session where CHANT's desire to "hear the direct voices of our customers" and our customers' eagerness to "know more about the products!" and "participate in development!" came together. This time, we will introduce a part of that meeting. With this report, we hope to convey the special charm of "CLUB CHANT," which will shape your and CHANT's future.
For more information about CLUB CHANT, click here▼▼▼
"Can't live without it," "It changed my life"—a flood of感動 voices!
The meeting began with introductions from all participants and an outpouring of love for the products.
There were participants living in California who said they "buy products in bulk every time they visit Japan," and others who said, "I used to suffer from sensitive skin, but it no longer bothers me since I started using the all-in-one shampoo bar." It was evident that CHANT's products have become an indispensable part of their daily lives.
Particularly memorable was Ms. E's anecdote, whose husband suffered from atopic dermatitis. When her husband tried "TANE," which Ms. E had sampled, his symptoms subsided, and he now regularly purchases it.
Ms. H also shared a poignant story: "I wish I had encountered this product sooner and could have given it to my husband, who passed away from cancer, and for whom shampooing had become a painful experience." Her words, "I recommend it to others who are going through the same thing," reaffirmed the value of CHANT's goal of "crafting products that support mind and body."
Every word from everyone is a treasure that deeply resonates with the development team.
Be the first to try new products under development!
One of the great attractions of "CLUB CHANT" is the opportunity to participate in new product development. During the meeting, we gathered specific opinions and requests regarding CHANT's planned new products, including texture, scent, size, and "what effects you desire."
Everyone's passionate thoughts on "I wish there was a product like this" are valuable hints for creating CHANT's future. And for those participating in "CLUB CHANT," new product samples will be delivered as testers as soon as they are completed!
Furthermore, a special product page exclusively for participating members will be introduced. There might be items available only here...? Being the first to experience CHANT's future is a privilege of "CLUB CHANT."
Useful information exchange further enhances product appeal!
During the meeting, there was also a lively exchange of opinions among customers.
"Wash other areas while doing a foam pack."
"SAKI Oil Serum improves hair manageability when used with brushing after towel drying."
"Using a loofah scrubber as a shampoo bar holder for drainage."
"Placing a draining sponge at the bottom of a portable aluminum case."
Learning about real usage and tips like these further deepens the product's appeal. To further invigorate this information exchange, an open chat exclusively for "CLUB CHANT" has also been established! We encourage you to utilize it as a platform for quality communication among customers.
Bonus: "Beauty Tips"!
At the end of the meeting, there was a special talk by none other than facial yoga instructor MARIKO🇺🇸! From the topic that "the face and scalp are connected," she explained how scalp massage during shampooing can be effective for facial lifting, and even taught us "how to raise the corners of your mouth to appear smaller-faced and less prone to wrinkles."
The appeal of "CLUB CHANT" isn't just about products; it's also about gaining useful insights related to beauty and health.
Moving forward, new collaborative projects, such as Instagram live sessions with facial yoga instructor MARIKO🇺🇸, might emerge!
Would you like to join "CLUB CHANT"?
CHANT will continue to listen to each customer's voice and pursue better products and experiences.
After reading this report, you must be excited about the possibilities of "CLUB CHANT."
"CLUB CHANT" is a special place where your voice directly contributes to new product development, and you gain access to the latest information and exclusive benefits.
Won't you join us in building the future of CHANT?
